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接待客户在商务往来过程中起着非常重要的作用。它是推销准备过程的延伸,又是实质性接触客户的开始。接待客户是指在实质性洽谈之前,销售人员努力获得客户接见并相互了解的过程,是实质性洽谈的前奏。 (来源:最老牌的英语学习网站 http://www.EnglishCN.com)

Dialogue

A: Good morning, Mr. Smith. I'm Yang, Mr. Yao's secretary. Would you like to see around the factory?/早上好,史密斯先生。我姓杨,姚先生的秘书。你想先看看我们的工厂吗?

B: Yes, I'd.../是的,我想...

A: Now this is our office block. We have all the administrative department here Sales, Accounts, Personnel, Market Research and so on./这是我们的办公区。我们所有的行政部门都设在这儿:销售部、会计部、人事部、市场调研部等。

B: What's that building opposite us?/对面是什么建筑?

A: That's the warehouse where the large items of office equipment are stored. We try to keep a stock of the faster-moving items so that urgent orders can be met quickly from stock./那是仓库,用来贮存比较大的办公设备。我们尽量贮存一些销售得比较快的设备以便救急之用。

B: If I ordered a desk today, how would it be before I got delivery in Scotland? /假如我今天预订一张办公桌,如何在苏格兰提货呢?

A: Well, I think perhaps you'd better speak to our works Manager, Mr. Yao. You'll meet him when we go over to the factory./噢,我想你还是和我们的生产经理姚先生谈谈。到了工厂你便能见到他了。


 

 
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